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Q: Does Spirit have inflight Wi-Fi?
A: Yes. The majority of our fleet now has inflight Wi-Fi available, and we continue to install Wi-Fi antennas across our fleet. You can connect and purchase Wi-Fi by connecting to Spirit Wi-Fi network when onboard. We look forward to sharing more Wi-Fi updates as our project progresses throughout the year. 

 
Q: How much will it cost?
A: Prices vary by route and duration. The cost of Wi-Fi depends on which plan Guests choose to purchase and the flight destination. 

 
Q: Will I be able to stream video?
A: Yes! Our high-speed Wi-Fi will allow you to stream a video if you purchase a streaming package.

 
Q: What’s the coverage like?
A: Spirit Wi-Fi will cover 100% of our current routes at the completion of the project.

 
Q:  Will there be any free content, or a media center with preloaded movies or TV shows?
A: Not at this time, however, with our streaming package you can access all of your content through your subscribed services. Spirit.com and other helpful links such as flight status is free of charge to our Guests.
 

Q: How will I know if my plane is Wi-Fi equipped?
A:  Guests will be notified during pre-flight announcements. There are also Wi-Fi symbols on the planes, and the Wi-Fi symbol will be visible while booking flights on spirit.com.


Q: Where can I apply for a refund?
A: Please click here to visit our request page.